Cisco CX Level 1 24x7x4 DNA Center Appliance Gen 3 | Enterprise Support — CON-L14HR-DN3HWAPL

Keep Cisco DNA Center aligned to the uptime demands of enterprise networks with 24x7x4 support coverage for Gen 3 appliance deployments. Built for teams that depend on centralized assurance, policy, and automation, this service adds a defined response path when issues threaten operational continuity. For infrastructure organizations running high-value network operations, the difference is not just coverage hours — it is how quickly the right expertise is engaged. 24x7x4 support helps accelerate triage and escalation around the appliance that anchors visibility and control across the environment. That matters when outages, configuration drift, or platform faults can ripple across access, campus, and branch operations. This service is suited to procurement and operations teams that want predictable support terms around a critical Cisco management platform. It provides a clearer service boundary for budgeting, renewal planning, and risk reduction, while helping preserve the performance expectations tied to enterprise network management. Ideal For Supporting a Cisco DNA Center Gen 3 appliance in a campus network operations stack Maintaining service coverage for centralized network assurance and automation Reducing downtime risk for infrastructure teams managing critical network policy Standardizing support terms for enterprise Cisco platform procurement Why This Product 1 Defined 24x7x4 response coverage versus standard business-hours support 2 Aligned to Cisco DNA Center Appliance Gen 3 environments 3 Built for enterprise network assurance operations 4 Supports procurement planning with a clear service term