Cisco CX Level 1 24x7x4 Catalyst 9300 Deep Buffer 24P mGig UPOE | Support — CON-L14HR-C9XB3024

Keep your Catalyst 9300 access layer covered with a support service designed for around-the-clock operations. This CX Level 1 offering provides 24x7x4 response coverage for deep-buffer, 24-port mGig UPOE environments, helping infrastructure teams maintain service continuity when access switching is too important to leave to standard business-hours support. For enterprise networks, the difference is response discipline. When a switch supports user access, voice, wireless, and edge-connected devices, delays in troubleshooting can ripple across the business. This service is built to reduce that exposure by giving teams a defined support path and faster access to assistance when issues arise. It is a practical fit for organizations that depend on Catalyst 9300 platforms in high-demand environments and want support coverage that matches the operational value of the hardware. The result is less uncertainty during incidents, better alignment between support expectations and business requirements, and a stronger case for protecting premium access infrastructure with premium service coverage. Ideal For Supporting a Catalyst 9300 access layer in a 24x7 operations environment Covering deep-buffer switching used for business-critical connectivity Maintaining support for mGig UPOE edge ports in enterprise networks Reducing downtime risk for campus and branch access infrastructure Why This Product 1 24x7x4 response coverage versus standard business-hours support 2 Level 1 support for faster initial incident handling 3 Tailored to Catalyst 9300 deep-buffer 24-port mGig UPOE deployments 4 Better fit for critical access infrastructure than generic support plans