Cisco CX Level 1 24x7x4 Catalyst 9300 24-Port UPoE Support | Enterprise — CON-L14HR-C930210E

Keep access-layer switching covered when uptime matters most. Cisco CX Level 1 24x7x4 support for Catalyst 9300 24-port UPoE environments provides around-the-clock access to vendor assistance with a four-hour response target for covered issues. That matters when the switch is carrying voice, wireless, endpoint, and building-network traffic that cannot wait for next-business-day attention. This service is designed for teams that need predictable support coverage on production Catalyst 9300 deployments. It helps reduce the operational risk of relying on general-purpose support plans by aligning response expectations with enterprise network requirements. For infrastructure teams, that means a clearer path to resolution, less time spent escalating incidents, and stronger continuity for access switching at the edge. For procurement and operations leaders, the value is straightforward: preserve the service life of a critical network platform with support terms that match the business impact of downtime. CX Level 1 support is a practical choice when the switch is central to daily operations and the cost of delay is higher than the cost of coverage. Ideal For Supporting campus access switches carrying voice, wireless, and endpoint traffic Maintaining service coverage for production Catalyst 9300 edge deployments Reducing downtime risk for enterprise network infrastructure teams Backing critical switch refreshes with vendor support terms Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Four-hour response target for covered incidents 3 Cisco-backed service for Catalyst 9300 deployments 4 Better fit for production access switching than basic support plans