Cisco CX Level 1 24x7x4 Catalyst 6500 Support | 9-Slot Chassis — CON-L14HR-WS-C6509

Keep your Catalyst 6500 chassis supported around the clock with this 24x7x4 service offering. Designed for enterprise networks that cannot wait for business-hours response, it combines on-site support, parts replacement, repair, and phone assistance to help restore service quickly when issues arise. The 4-hour response target is a key advantage for infrastructure teams managing critical switching platforms. When a chassis supports core campus, aggregation, or distribution traffic, every hour matters. This service is structured to reduce recovery time, limit operational disruption, and keep your team focused on service restoration rather than logistics. The 3-year term adds planning stability for environments that need predictable support coverage across budget cycles. With parts and labor included, the service is built to handle both diagnosis and remediation without forcing your team to coordinate separate recovery paths. Comprehensive defective material retention also supports tighter control over failed components in regulated or security-sensitive environments. Choose this service when the cost of delay is higher than the cost of assured response. It is a strong fit for organizations that depend on the Catalyst 6500 platform and need support that matches the importance of the network it carries. Ideal For Supporting a Catalyst 6500 chassis in a campus core network Maintaining availability for a distribution-layer switching platform Reducing recovery time for a mission-critical enterprise chassis Covering a network environment that requires controlled failed-part retention Why This Product 1 24x7x4 coverage for faster restoration than standard business-hours support 2 On-site response with parts and labor included 3 3-year term supports long-range budget planning 4 Defective material retention suits controlled environments