Cisco CX Level 1 24x7x2OS2 C950048Y4C 8x QSFP40GSRBD | Support — CON-L12OS-C95YN84C

Keep critical network services covered when downtime is not an option. Cisco CX Level 1 24x7x2OS2 support provides around-the-clock service coverage for the specified C950048Y4C and 8 x QSFP40GSRBD configuration, giving infrastructure teams a defined support path for incidents that affect production operations. For enterprise environments, the value is in response discipline. When a network issue surfaces, support coverage must match the operational impact of the hardware it protects. This service is designed for teams that run high-availability infrastructure and need dependable assistance outside standard business hours. The result is more than a support contract. It is a way to preserve service continuity, reduce uncertainty during incidents, and keep escalation aligned to the importance of the deployed Cisco components. For organizations that depend on stable switching and optics infrastructure, this level of coverage helps justify the investment by protecting the systems that keep the business moving. Ideal For Supporting always-on campus or data center switching infrastructure Maintaining coverage for production optics and uplink components Reducing downtime risk for business-critical network services Providing after-hours support for enterprise network operations Why This Product 1 Provides 24x7 coverage instead of business-hours-only support 2 Tied to a specific Cisco hardware and optics configuration 3 Designed for production environments where uptime matters 4 Adds support discipline for critical network incidents