Cisco CX Level 1 24x7x2 Nexus 9300 48p 100M/1GT | Support, Enterprise — CON-L12HR-N9KC9FX3

Keep mission-critical switching covered with Cisco CX Level 1 support for Nexus 9300 platforms. This service is built for organizations that depend on stable access-layer performance and need a clear support path when issues affect production traffic. With 24x7 coverage and a 2-hour response commitment, the service is suited to environments where delays can ripple across users, applications, and connected infrastructure. It supports teams that want faster access to Cisco expertise when troubleshooting hardware or operational issues on Nexus 9300 systems configured with 48 ports at 100M/1GT and 4 ports at 10/25G. For enterprise buyers, the value is not just response time. It is the confidence that support is aligned to a specific switching platform and port profile, which helps reduce uncertainty during incidents and simplifies service planning. Compared with lower-tier support options, this level is better suited to production networks where downtime, degraded throughput, or delayed escalation can create real business impact. Ideal For Support campus or data center access switching built on Nexus 9300 hardware Protect production networks where rapid response is required during outages Maintain service levels for environments with mixed 1G access and 10/25G uplinks Standardize Cisco support coverage across enterprise switching deployments Why This Product 1 Faster response than standard business-hours support 2 More specific than generic network support plans 3 Better fit for production switching than entry-level coverage 4 Aligned to Nexus 9300 port configuration and service needs