Cisco CX Level 1 24x7x2 Catalyst 9300 Support | Enterprise Service — CON-L12HR-C9300XZ4

Keep your Catalyst 9300 access layer covered with Cisco CX Level 1 24x7x2 support for 48-port mGig data-only environments. This service is built for infrastructure teams that cannot afford slow response times when switching issues affect users, applications, or site operations. With around-the-clock access to Cisco support and a two-hour response target, this plan helps reduce downtime risk and shortens the path from incident to resolution. It is a strong fit for organizations standardizing on Catalyst 9300 switches and looking for a support tier that matches the operational importance of the network edge. For procurement teams, the value is clear: predictable annual coverage, vendor-backed expertise, and support aligned to a high-density access switch platform. For engineers, it means a cleaner escalation path when the network needs attention fast. For the business, it means more confidence that critical connectivity stays available when it matters most. Ideal For Supporting enterprise Catalyst 9300 access switches in campus networks Covering 48-port mGig data-only switch deployments at branch sites Maintaining vendor support for business-critical wired access layers Standardizing annual support across Cisco switching infrastructure Why This Product 1 24x7x2 response coverage versus standard business-hours support 2 Catalyst 9300-specific coverage versus generic network support 3 48-port mGig data-only alignment versus broad mixed-platform plans 4 Cisco vendor-backed escalation versus third-party break-fix only service