Cisco CX Level 1 24-Port 8xMGig 16x1G 2x25G PoE | Enterprise Support — CON-L1NCD-CL9X20L2

Maintain service continuity across your Cisco switching environment with CX Level 1 support for the 24-port PoE platform. This service is built for organizations that need dependable coverage for access-layer infrastructure carrying mixed-speed traffic, including 8xMGig, 16x1G, and 2x25G connections. For teams running business-critical networks, support quality is not a line item — it is part of the operating model. CX Level 1 helps reduce the impact of incidents by giving you a defined support path for the covered platform, so your infrastructure team can move faster when issues arise. That matters when the switch is carrying user access, voice, wireless, and application traffic that cannot afford extended downtime. This service is a strong fit for procurement teams standardizing support around a specific Cisco deployment and for operations teams that need predictable coverage on a high-density PoE switch. It is designed to support the installed platform rather than replace it, making it a practical choice for extending the value of the hardware already in place. Ideal For Supporting campus access switching in enterprise office environments Covering PoE edge infrastructure for voice, wireless, and endpoint connectivity Maintaining service coverage for mixed-speed network access layers Standardizing support on a Cisco switch platform in procurement renewals Why This Product 1 Defined support coverage for a specific Cisco switching platform 2 Better fit for enterprise renewals than generic break-fix coverage 3 Aligned to mixed-speed access-layer connectivity 4 Supports procurement standardization around a named service SKU