Cisco CS ENH 8X5XNBD1.8 ASR1002X Support | 8x5xNBD Service — CON-C1NBH-ASR1002X

Support the Cisco ASR1002X with a service model built for operational clarity. CS ENH 8X5XNBD1.8 provides 8x5 next-business-day coverage, giving infrastructure teams a defined path for issue escalation and replacement handling when routing problems threaten WAN access or site connectivity. For organizations running high-dependence edge infrastructure, the difference between standard support and structured coverage is measurable. A service like this helps reduce the time spent coordinating vendors, clarifying entitlement, and waiting for replacement actions. That matters when the router is carrying application traffic, voice, or site-to-site connectivity that cannot tolerate extended interruption. This support option is especially relevant for teams that standardize on Cisco routing and want service terms that map cleanly to asset planning and budget control. It supports a disciplined maintenance strategy: keep the platform covered, keep the response path clear, and keep the network available for the workloads that depend on it. For the ASR1002X, that means support aligned to the role of the device at the edge of the enterprise. Ideal For Supporting an enterprise edge router that carries WAN traffic Maintaining connectivity for a site-to-site routing hub Standardizing support across Cisco ASR deployments Reducing operational risk for business-hour network services Why This Product 1 Model-specific coverage for the ASR1002X 2 8x5 support window for business-hour operations 3 Next-business-day replacement handling 4 Cisco-backed service entitlement