Cisco Crosswork MRE Level 2 to Level 3 Upgrade | 36-59M SIA — MRE-RTU-L3-UP-SIA

Move Cisco Crosswork MRE from Level 2 to Level 3 with a support agreement structure built for longer planning horizons. This entitlement is designed for organizations that need a clear upgrade path and a defined service term rather than an open-ended or improvised support arrangement. For network operations teams, the difference between levels is not just a label. It affects how support is structured, how issues are escalated, and how confidently the platform can be carried through future change cycles. A 36-59 month SIA term gives procurement and operations a stable frame for budgeting and lifecycle management. This is a practical choice when the platform is already embedded in production workflows and the business expects continuity. Instead of treating support as an afterthought, the upgrade formalizes the service level and keeps the environment aligned with Cisco’s support model. Choose this when the cost of uncertainty is higher than the cost of a defined entitlement. It is built for teams that value predictable coverage, cleaner vendor alignment, and fewer surprises across the support lifecycle. Ideal For Upgrading support coverage for an active Cisco Crosswork MRE deployment Extending service planning across a multi-year operations cycle Formalizing support levels for procurement and renewal management Maintaining continuity for a production network automation platform Why This Product 1 Adds Level 3 coverage instead of leaving support at Level 2 2 Uses a 36-59 month term for longer planning visibility 3 Fits production environments that need formal support continuity 4 Provides a clearer entitlement than ad hoc renewal handling