Cisco CON-UCW7-B200M5A2 UCS B200 M5 24x7x4OS Support | Enterprise — CON-UCW7-B200M5A2

Keep UCS B200 M5 infrastructure under a defined support umbrella with Cisco 24x7x4OS coverage. For teams running production virtualization, application tiers, or shared compute services, the difference is measured in response time and recovery confidence. Four-hour onsite support helps shorten the gap between fault detection and hardware intervention, which is critical when a blade issue can affect multiple workloads at once. This support model is well suited to organizations that standardize on Cisco UCS and need a service structure that matches the operational importance of the platform. It gives infrastructure leaders a clearer path for escalation, replacement, and issue resolution without forcing them into reactive, one-off repair decisions. For procurement teams, the value is in preserving uptime economics: a premium support tier can be easier to justify than the cost of extended outage exposure, especially when the server hosts business-critical applications or dense virtual machine clusters. This service helps keep the platform supportable, predictable, and aligned with enterprise operations. Ideal For Supporting production virtualization clusters Maintaining UCS blade servers in data center operations Reducing downtime risk for shared compute platforms Covering mission-critical application hosting environments Why This Product 1 24x7 coverage for always-on operations 2 4-hour onsite response for faster hardware intervention 3 Better fit for production compute than business-hour support 4 Cisco-backed service for UCS blade server environments