Cisco CON-SW-A45FPK9 SNTC No-RMA ASA 5545-X with Firepower SE — Support | ASA, Firepower — CON-SW-A45FPK9

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SKU
CON-SW-A45FPK9
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Reduce time-to-resolution for security platform incidents with Cisco SNTC No-RMA for ASA 5545-X with Firepower SE (CON-SW-A45FPK9). This SKU focuses on remote vendor support, software troubleshooting and policy-level assistance for Cisco Firepower-enabled ASA appliances while omitting automatic RMA hardware replacement entitlements. Use this option when you maintain local spares, prefer depot repair workflows, or require vendor software lifecycle support without on-site parts dispatch. The SNTC No-RMA engagement routes cases to Cisco TAC, documents software defect behavior, and assists with IPS, ASA, and Firepower policy tuning to restore security posture. For term length and on-boarding, confirm contract duration with your Cisco reseller to align support scope with operational needs. Ideal For Operate firewalls with local spares and prefer depot or on-site vendor repair workflow Obtain Firepower SE policy tuning and incident remediation from Cisco TAC Support lab and staging ASA 5545-X appliances with vendor software assistance Adopt remote-only vendor engagement for distributed security appliances Why This Product 1 Excludes automatic RMA, ideal when local spares or depot workflows are in place 2 Focuses on software, policy and configuration support versus hardware replacement 3 Routes issues directly to Cisco TAC for Firepower and ASA software escalations 4 Contract term is flexible and must be confirmed with reseller for alignment
  • Service type: Smart Net Total Care (SNTC) No-RMA support
  • Platform focus: ASA 5545-X with Firepower Services (SE)
  • Delivery mode: Remote vendor support and TAC escalation
  • SKU identifier: CON-SW-A45FPK9
  • Hardware RMA: Not included (No-RMA)
  • Product Supported: Cisco ASA 5545-X with Firepower Services (SE)
  • Provided Support: Remote troubleshooting, TAC access, software defect escalation
  • Service Type: SNTC No-RMA support for ASA 5545-X with Firepower SE
  • Remote Onsite: Remote-only vendor support (No automatic RMA)
  • Service Duration: Term by agreement (contact reseller)
  • Service Location: Global / as contracted
  • Service Description: Remote troubleshooting and TAC escalation for ASA 5545-X with Firepower SE; hardware RMA excluded
  • Certification Vendor: Cisco
  • Key Feature 1: Service type: Smart Net Total Care (SNTC) No-RMA support
  • Key Feature 2: Platform focus: ASA 5545-X with Firepower Services (SE)
  • Key Feature 3: Delivery mode: Remote vendor support and TAC escalation
  • Key Feature 4: SKU identifier: CON-SW-A45FPK9
  • Key Feature 5: Hardware RMA: Not included (No-RMA)
  • Key Feature 6: Scope: Software troubleshooting, policy guidance, and escalation
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