Cisco CON-SSSNT-FMC2700K 8x5 NBD Support — FMC2700 Coverage | Support, Subscription — CON-SSSNT-FMC2700K
Preserve firewall uptime and policy continuity for Cisco Secure Firewall FMC2700 deployments with 8x5 next-business-day support (CON-SSSNT-FMC2700K). This support offering is designed for infrastructure teams that require predictable, business-hour response and replacement workflows to reduce operational risk. When an incident occurs during covered hours, on-site or depot replacement and access to defined technical assistance narrow the window between detection and recovery. The subscription complements your on-premises operational playbook: keep device images, policies and threat feeds current, confirm platform health, and limit exposure to configuration drift without escalating to premium SLAs. Choose this plan when you need cost-effective protection for production firewalls that must remain operational during core business periods but do not require 24x7 immediate response. Ideal For Maintain perimeter firewall availability at regional offices using FMC2700 appliances Provide predictable hardware replacement for production firewall clusters Support scheduled maintenance windows with business-hour technical access Reduce mean time to repair (MTTR) for on-premises firewall incidents Why This Product 1 Choose 8x5 NBD for predictable business-hour coverage versus 24x7 plans for round-the-clock response 2 Lower annual cost compared with premium 24x7 SLAs while retaining next-business-day replacement 3 Appropriate for production firewalls that require daytime availability but not immediate overnight response 4 Integrates with existing Cisco entitlements and on-premises operational processes
- Product Supported: Cisco Secure Firewall FMC2700
- Provided Support: Technical Support and Hardware Replacement
- Key Feature 1: 8x5 next-business-day on-site response
- Key Feature 2: Coverage scoped to Cisco Secure Firewall FMC2700 series
- Key Feature 3: Includes hardware replacement and parts dispatch
- Key Feature 4: Provides Level 1 technical assistance during business hours
- Key Feature 5: Subscription-based entitlement via MPN CON-SSSNT-FMC2700K
- Key Feature 6: Designed for production firewall operational continuity
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