Cisco CON-SSSNT-CTSSX8I9 8x5xNBD Support | SX80 Codec — CON-SSSNT-CTSSX8I9

Protect Cisco SX80 codec deployments with support designed for business-hours operations and fast response. This 8x5xNBD service gives IT teams a clear support path when collaboration rooms depend on stable video infrastructure and rapid issue handling. For organizations running executive rooms, conference spaces, or high-visibility collaboration environments, codec downtime can interrupt meetings, delay decisions, and create avoidable support escalations. This plan helps reduce that risk with vendor-backed coverage and next-business-day response during standard weekday hours. Cisco support is especially valuable when the room system must stay aligned with platform-specific troubleshooting and replacement workflows. By pairing phone-based assistance with a defined service window, this support option helps teams keep collaboration systems available without overcommitting to a more expensive 24x7 model that may not match the environment. Ideal For Supporting executive conference rooms with Cisco SX80 codecs Maintaining weekday coverage for enterprise collaboration spaces Reducing downtime risk in video conferencing environments Providing vendor support for room-based AV and codec infrastructure Why This Product 1 8x5xNBD coverage fits standard collaboration room schedules 2 Next-business-day response helps reduce meeting disruption 3 Cisco phone support provides direct vendor assistance 4 Support is tailored to the SX80 codec platform