Cisco CON-SSSNT-C11094P2 8x5xNBD ISR 1109 M2M Support | Enterprise — CON-SSSNT-C11094P2

Protect critical branch and edge connectivity with Cisco 8x5xNBD support for ISR 1109 M2M platforms. Built for teams that need predictable service coverage without the cost of around-the-clock response, this plan pairs business-hours support with next-business-day hardware replacement to help restore service quickly after a failure. For distributed environments, the value is in reducing downtime risk where connectivity is non-negotiable. Whether the router is carrying Ethernet traffic, LTE Advanced failover, or machine-to-machine communications, this support offering helps keep the platform in service and the network team focused on operations instead of emergency sourcing. It is a practical fit for organizations that want Cisco-backed coverage for a specific installed base and a clear service window that matches standard operating schedules. Compared with ad hoc break-fix arrangements, this support model gives procurement and infrastructure teams a defined response path, better planning, and a stronger case for protecting the lifecycle of deployed hardware. Ideal For Branch offices that depend on ISR 1109 M2M routing for daily operations Distributed sites using LTE Advanced as a backup connectivity path IT teams standardizing support coverage across Cisco edge hardware Organizations that need predictable replacement response during business hours Why This Product 1 Business-hours coverage instead of 24x7 support 2 Next-business-day response for faster restoration 3 Cisco-backed service for a specific ISR platform 4 Better fit for planned branch operations than ad hoc break-fix