Cisco CON-SSSNT-BSR110B4 8x5xNBD ISR1100 Support | Router Service — CON-SSSNT-BSR110B4

Keep branch routing support predictable with a Cisco service plan built for the ISR 1100 family. This 8x5xNBD coverage pairs phone support with replacement service, giving infrastructure teams a clear path to resolution when hardware issues affect site connectivity. For distributed environments, router downtime can interrupt access, voice, and application traffic in minutes. An 8x5xNBD support model helps align service response with business hours while preserving a defined replacement process for the supported ISR1100 platform. That makes it easier to manage spares, reduce emergency procurement, and maintain service levels across remote offices. This support offering is well suited to organizations that want dependable coverage without overbuying premium around-the-clock response. It provides the structure procurement teams need and the recovery speed operations teams expect for essential branch infrastructure. Ideal For Branch office router support for business-hour operations Distributed site recovery planning for Cisco ISR 1100 hardware IT procurement of defined replacement coverage for routing infrastructure Help desk escalation path for router incidents during business hours Why This Product 1 More cost-efficient than 24x7 coverage for business-hour sites 2 Next-business-day replacement helps reduce branch downtime 3 Cisco phone support adds a clear escalation path 4 Matched to ISR 1100 router deployments