Cisco CON-SSSNT-APICM2 8x5 NBD APIC Appliance Support | Exchange Service — CON-SSSNT-APICM2

Maintain dependable support for Cisco APIC appliance deployments with SMARTnet Solution Support, an extended service designed around 8x5 coverage and next-business-day replacement. For infrastructure teams, that means a clear recovery path when hardware faults threaten availability, change windows, or dependent automation workflows. This service is well suited to medium APIC appliance environments where predictable response timing matters more than broad, always-on coverage. The exchange model helps accelerate remediation by focusing on replacement rather than ad hoc troubleshooting, which can be especially valuable when teams need to restore service quickly and keep network operations moving. Procurement teams also benefit from the defined scope. The service is tied to a specific Cisco support model, making entitlement easier to align with the installed base and support policy. For organizations standardizing on Cisco infrastructure, this contract helps protect the operational value of the appliance without adding unnecessary complexity. Ideal For Support for medium Cisco APIC appliance deployments Replacement coverage for production network automation infrastructure Business-hour support for change-controlled environments Service protection for Cisco appliance-based operations Why This Product 1 Next-business-day replacement for faster restoration 2 8x5 coverage matched to business-hour operations 3 Exchange service model for simplified recovery 4 Support scope tailored to medium APIC appliance deployments