Cisco CON-SSSNP-HXAF240C 24x7x4 Support | HyperFlex All-NVMe Enterprise — CON-SSSNP-HXAF240C

Support HyperFlex all-NVMe infrastructure with a service plan built for speed and continuity. This 24x7x4 direct JTFp offering helps reduce the time between incident escalation and hardware recovery, which matters when storage performance and application availability are tightly linked. For environments running virtualized workloads, databases, or latency-sensitive services, the service model is focused on restoring operation quickly and keeping support handling straightforward. The value of this plan is in the combination of around-the-clock coverage and a 4-hour response target. That matters when infrastructure teams cannot wait for next-business-day action or generic warranty queues. Direct JTFp fulfillment helps move replacement parts into the recovery path faster, while Cisco-backed support keeps the process aligned to the platform. Choose this support option when the HyperFlex system is central to production operations and downtime is not acceptable. It is a practical fit for organizations that want stronger service assurance without adding unnecessary complexity to the support stack. Ideal For Support for production HyperFlex clusters running business-critical applications Coverage for all-NVMe storage nodes serving latency-sensitive workloads Service protection for virtual desktop and virtualization platforms After-hours support for distributed infrastructure teams Why This Product 1 Faster recovery than standard support tiers 2 Direct JTFp handling shortens replacement cycles 3 24x7 coverage fits production storage operations 4 Built for Cisco HyperFlex all-NVMe environments