Cisco CON-SSSNE-C9504YA4 Catalyst 9500 48-Port 25 | Enterprise Support — CON-SSSNE-C9504YA4

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SKU
CON-SSSNE-C9504YA4
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Protect the switching layer that carries core application traffic with Cisco 8x5x4 solution support for Catalyst 9500 48-port 25 models. This service is built for teams that cannot afford long diagnostic cycles or uncertain escalation paths when campus, aggregation, or edge switching is under pressure. With a defined 8x5x4 coverage model, you get structured access to Cisco support during business hours and a four-hour response target for covered incidents. That matters when a switch issue can ripple across authentication, voice, storage access, or user connectivity. Instead of absorbing the cost of extended outages, your team gets a support path aligned to enterprise operations and change windows. This is the right fit when the hardware is already standardized and the priority is keeping it stable, supported, and easier to recover. It helps preserve the value of a premium Catalyst deployment by reducing operational risk and giving procurement a clear service term tied to the installed platform. Ideal For Supporting campus core or aggregation switching during business hours Maintaining service coverage for standardized Catalyst 9500 deployments Reducing operational risk for network teams managing production traffic Extending support on a purchased switch platform for procurement planning Why This Product 1 Defined 8x5x4 coverage instead of ad hoc break-fix support 2 4-hour response target for faster incident handling 3 Cisco-backed support for Catalyst 9500 switching platforms 4 Better fit for production networks than basic warranty coverage
  • Pricing Type: Subscription
  • Product Supported: Catalyst 9500 48-port 25
  • Bundle Support: Solution support
  • Covered Period: 1 year
  • Provided Support: Phone support
  • Service Characteristic: 4-hour response
  • Service Type: Solution support
  • Remote Onsite: Remote
  • Duration Hours: 8x5x4 coverage
  • Service Duration: 8x5x4
  • Service Location: Remote
  • Service Description: Cisco support coverage for Catalyst 9500 48-port 25 switching platforms with a 4-hour response target during business hours.
  • Certification Vendor: Cisco
  • Language Supported: English
  • Key Feature 1: Cisco solution support for Catalyst 9500 48-port 25 models
  • Key Feature 2: 8x5x4 service coverage model
  • Key Feature 3: 4-hour response target
  • Key Feature 4: Business-hour support window
  • Key Feature 5: Enterprise switching support service
  • Key Feature 6: Vendor-backed incident handling
  • Key Feature 7: Service term aligned to installed hardware
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