Cisco CON-SSSNC-C220M528 UCS C220 M5 Support | On-Site Enterprise — CON-SSSNC-C220M528

Keep UCS C220 M5 server environments under a defined Cisco support umbrella with coverage aligned to the 10-bay SFF chassis configuration. This service is built for teams that need predictable vendor-backed assistance around the platform itself, while excluding CPU, memory, drives, and PCIe components from the covered scope. For infrastructure teams, that distinction matters. It keeps support boundaries clear, simplifies escalation, and helps avoid ambiguity when a server issue lands in the queue. Instead of piecing together coverage across multiple components, procurement and operations can anchor the platform to a single Cisco support path. This is a practical fit for organizations standardizing on UCS C220 M5 hardware and looking to preserve service continuity across production workloads. It supports disciplined lifecycle planning, reduces uncertainty around ownerJTFp, and gives IT teams a cleaner way to manage service expectations for the server base configuration. Ideal For Standardizing support for Cisco UCS C220 M5 servers in enterprise datacenters Maintaining service coverage for server chassis deployments with 10 SFF bays Defining support ownerJTFp for base server hardware without component-level add-ons Supporting procurement teams that need clear vendor service boundaries Why This Product 1 Covers the UCS C220 M5 platform rather than individual add-on components 2 Excludes CPU, memory, drives, and PCIe for clearer service scope 3 Fits organizations standardizing on Cisco server support contracts 4 Helps simplify escalation and ownerJTFp for production server fleets