Cisco CON-SSSNC-AIRAP38E Support for 802.11ac AP | Remote Monitoring — CON-SSSNC-AIRAP38E
Protect critical wireless access points with a service plan built for operational continuity. This 1-year support offering provides remote monitoring, email support, and next-business-day advance parts replacement for covered devices, helping teams respond quickly when access point issues threaten user connectivity. For infrastructure teams, the value is in faster diagnosis and fewer blind spots. Remote monitoring helps surface device events early, while the service depot model and parts replacement process support efficient recovery without forcing a full hardware refresh. That makes this a practical fit for environments where wireless availability directly affects productivity, clinical workflows, guest access, or distributed office operations. This service is designed for organizations that want predictable support coverage around deployed access points rather than ad hoc break-fix response. It helps preserve uptime, reduce administrative overhead, and extend the useful life of supported hardware with a structured support path backed by Cisco-aligned service coverage. Ideal For Supporting enterprise wireless access points in office and campus networks Maintaining uptime for distributed AP deployments across branch locations Reducing recovery time for access point hardware failures Providing structured support coverage for managed network operations Why This Product 1 Includes remote monitoring rather than basic break-fix coverage 2 Adds next-business-day advance parts replacement for faster recovery 3 Provides service depot handling for structured support workflows 4 Covers operational software updates and upgrades for supported devices
- Pricing Type: Annual
- Product Supported: 802.11ac Wave 2 access point with 4x4:3, modular design, external antenna, and mGig support
- Bundle Support: MonitoringPLUS
- Covered Period: 1 Year
- Provided Support: Email Support
- Service Characteristic: Advance Parts Replacement
- Service Type: Extended Service
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Service Depot
- Service Description: Remote monitoring, technical support, operational software updates and upgrades, and advance parts replacement for covered access points.
- Certification Vendor: Cisco
- Key Feature 1: 1-year service duration
- Key Feature 2: Remote monitoring for covered products
- Key Feature 3: Email support included
- Key Feature 4: Service depot delivery model
- Key Feature 5: Next business day advance parts replacement
- Key Feature 6: Parts service characteristics
- Key Feature 7: Managed services gateway access
- Key Feature 8: Operational software updates and upgrades
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