Cisco CON-SSS2P-C930048E Solution Support 24x7x2 for Catalyst 9300 48-Port | Network Service, Support — CON-SSS2P-C930048E

Keep enterprise aggregation and distribution switching available under all conditions with 24x7x2 Solution Support for Catalyst 9300 48-port, data-only installations. This service focuses on rapid incident intake, priority incident escalation, and coordinated troubleshooting with platform experts to restore forwarding plane functionality quickly. It complements on-site teams by reducing mean time to acknowledge and accelerating access to Cisco TAC resources and software fixes where applicable. Use this support level when you require assured around-the-clock access to vendor expertise, an aggressive response cadence for P1/P2 incidents, and structured coordination for hardware or software escalations on Catalyst 9300 switches. Delivery and contractual terms (term length, scheduling, and escalation path) are arranged at purchase; contact your Cisco sales or A5 IT account team to align coverage windows and SLAs to your operational requirements. Ideal For Protect aggregation and distribution switch fabrics in campus networks Maintain high-availability data-plane forwarding for branch consolidation sites Reduce operational risk for high-density 48-port deployments Complement internal NOC with vendor-level escalation and software fixes Why This Product 1 Provides defined 24x7x2 response cadence focused on Catalyst 9300 48-port data-plane incidents 2 Includes direct escalation to Cisco TAC and vendor-coordinated fixes 3 Positioned for enterprise campus and distribution fabrics rather than general break/fix 4 Contract terms and on-site logistics are customized at purchase to match operational needs