Cisco CON-SSDR7-UCSCC2L4 SSPT DR 24X7X4OS UCS C240 M6 | Support, Enterprise — CON-SSDR7-UCSCC2L4

Keep UCS C240 M6 infrastructure covered with Cisco support built for environments where downtime is expensive. This service contract provides 24x7x4 onsite response, giving operations teams a defined escalation path when server issues threaten availability. For data center and remote rack deployments, that means faster access to qualified support and a more controlled recovery process. The value here is not just coverage hours. It is the confidence that a critical server platform has vendor-backed response when internal teams are stretched thin or when incidents occur outside business hours. That matters most in production environments running virtualization hosts, application tiers, or shared infrastructure where service interruption ripples across multiple workloads. This support offering is suited to organizations that standardize on Cisco UCS and want to protect the lifecycle of the hardware with a service level that aligns to enterprise uptime expectations. It helps procurement teams justify the spend by reducing operational risk, while giving technical teams a clear support model for the installed base. Ideal For Protecting production UCS C240 M6 rack servers in a data center Maintaining support coverage for virtualization hosts running business-critical workloads Supporting distributed server racks where onsite response time matters Standardizing vendor support across Cisco UCS infrastructure Why This Product 1 Provides 24x7x4 onsite response instead of standard business-hours coverage 2 Supports Cisco UCS C240 M6 deployments with vendor-backed service 3 Reduces recovery delays for production server incidents 4 Fits enterprise environments that require defined support SLAs