Cisco CON-SSC4P-UCSCUC27 UCS C220 M7 24x7x4OS Support | Enterprise — CON-SSC4P-UCSCUC27

Maintain service continuity on UCS C220 M7 rack systems with Cisco 24x7x4OS support. Built for environments where recovery time matters, this service provides around-the-clock access to Cisco support with a four-hour onsite response target, helping infrastructure teams address hardware incidents before they cascade into broader disruption. For organizations running business-critical workloads on compact 1U platforms, this support coverage adds a clear operational advantage: faster escalation, vendor-backed troubleshooting, and onsite assistance when remote resolution is not enough. It is a practical fit for teams that need predictable response windows and a support path aligned to enterprise uptime expectations. This offering is positioned for the UCS C220 M7 rack platform without CPU, memory, or drives, making it suitable for service planning around configured systems already in production or staged for deployment. When the cost of delay is measured in user impact, transaction loss, or missed SLAs, this level of support helps preserve the value of the underlying hardware investment. Ideal For Supporting production UCS C220 M7 servers in branch or core data center racks Covering spare or staged 1U systems awaiting deployment into service Maintaining uptime for infrastructure that requires vendor-backed onsite response Reducing recovery time for hardware incidents in time-sensitive environments Why This Product 1 Includes 24x7 coverage instead of business-hours-only support 2 Adds four-hour onsite response for faster incident handling 3 Matches UCS C220 M7 rack deployments in 1U environments 4 Backed by Cisco rather than third-party break-fix coverage