Cisco CON-SSC4P-SBB480M5 UCS B480 M5 Support 24x7x4OS | Enterprise — CON-SSC4P-SBB480M5

Maintain service continuity for UCS B480 M5 blade environments with Cisco 24x7x4OS support. This coverage is intended for teams that need fast access to vendor-backed assistance when a blade issue threatens application availability, maintenance windows, or recovery timelines. For enterprise infrastructure, the value is in the response model: around-the-clock coverage with a four-hour on-site target helps shorten the gap between incident and resolution. That matters when the blade is part of a larger compute pool supporting virtualized workloads, business-critical services, or clustered applications where even a single failed component can ripple across operations. Cisco support also helps standardize how incidents are handled. Instead of relying on ad hoc troubleshooting or third-party escalation paths, teams get a defined service motion aligned to Cisco hardware environments. That reduces uncertainty during outages and gives procurement a clearer case for paying for premium coverage versus accepting slower, less predictable support options. This listing is for the support service associated with the UCS B480 M5 blade platform, not a hardware bundle. It is suited to organizations that already understand the cost of downtime and want a support contract that matches the operational importance of the platform. Ideal For Supporting production UCS blade clusters running business-critical workloads Covering data center compute nodes that require rapid vendor response Maintaining service continuity for virtualized infrastructure platforms Standardizing support for Cisco-based server environments Why This Product 1 Faster response than standard business-hours support 2 Vendor-specific coverage for Cisco UCS blade infrastructure 3 4-hour on-site target for urgent hardware incidents 4 Better fit for production environments than basic break-fix coverage