Cisco CON-SSC4P-HCIN8SNU 24x7x4OS Support | Nutanix Enterprise — CON-SSC4P-HCIN8SNU

Keep mission-critical Nutanix environments covered with Cisco solution support built for all-NVMe hyperconverged infrastructure. This service is aimed at teams running dense, flash-first platforms where response time, service continuity, and issue resolution discipline matter as much as the hardware itself. 24x7x4OS coverage helps reduce the operational risk of extended outages by aligning support access with around-the-clock production demands. For infrastructure teams, that means a clearer path from incident to engagement, with support terms structured for environments that cannot wait for next-business-day handling. This support offering is a strong fit for organizations standardizing on Nutanix HCI and looking to protect the investment with vendor-backed service coverage. It is especially relevant where uptime expectations are high, workloads are consolidated, and the cost of delay is measured in business disruption rather than inconvenience. Ideal For Supporting production Nutanix clusters running business-critical applications Covering all-NVMe hyperconverged nodes in enterprise data centers Maintaining service continuity for consolidated virtual infrastructure Protecting environments where rapid response is required after incidents Why This Product 1 24x7 coverage versus business-hours-only support 2 4-hour response objective versus slower standard service terms 3 Built for Nutanix all-NVMe HCI versus generic infrastructure support 4 Cisco-backed service coverage versus third-party break-fix models