Cisco CON-SSC4P-FLSA1LHX 24x7x4OS Support | Enterprise Service — CON-SSC4P-FLSA1LHX

Maintain routing availability when every minute matters. Cisco CON-SSC4P-FLSA1LHX delivers 24x7x4OS support for ASR1000-HX environments, giving infrastructure teams a clear path to fast assistance when service disruption is on the line. Built for production networks that carry essential traffic, this support offering helps reduce operational risk and keep recovery aligned to business priorities. For teams managing high-value WAN, edge, or aggregation deployments, the value is in response discipline. Around-the-clock coverage supports urgent escalation, while the 4-hour onsite target helps shorten the gap between incident and hands-on remediation. That matters when internal resources are stretched, change windows are tight, and network availability has direct business impact. This is the kind of support model procurement teams choose when uptime is worth more than a lower-cost, slower-response alternative. It pairs Cisco expertise with a service structure designed for critical infrastructure, helping preserve continuity, protect service levels, and keep the ASR1000-HX platform ready for the demands of enterprise operations. Ideal For Support WAN edge routers carrying business-critical traffic Maintain availability for branch aggregation and core routing platforms Reduce outage impact in enterprise network operations centers Backstop production deployments where rapid onsite response is required Why This Product 1 Faster onsite response than standard business-hours support 2 Designed for production routing environments, not general IT helpdesk coverage 3 Built for uptime protection where network outages affect operations 4 Cisco-backed service model for ASR1000-HX platforms