Cisco CON-SSC4P-ASA556F9 24x7x4 OS Support | ASA 5516-X, Firepower — CON-SSC4P-ASA556F9

Keep security infrastructure covered when outages are not an option. This Cisco support offering provides 24x7x4 operating system support for ASA 5516-X with Firepower Services and 8GE, giving operations teams a defined response window for production environments that depend on continuous perimeter protection. For infrastructure leaders, the value is in reducing uncertainty. Instead of relying on ad hoc escalation, this support entitlement aligns response expectations with business-critical firewall operations, helping teams maintain service continuity and restore normal function faster when issues arise. It is a practical fit for environments where security appliances sit on the path of revenue, remote access, and internal segmentation. This is the right choice when the cost of delay is higher than the cost of coverage. It supports disciplined lifecycle planning, simplifies procurement for installed Cisco security hardware, and helps preserve the operational value of an ASA 5516-X deployment already running Firepower Services. Ideal For Supporting a production perimeter firewall that must remain available after business hours Covering an ASA 5516-X deployment used for branch or campus security enforcement Maintaining response coverage for Firepower Services in a regulated environment Standardizing support for Cisco security hardware under a formal procurement cycle Why This Product 1 Provides a defined 24x7x4 response window instead of best-effort coverage 2 Supports ASA 5516-X with Firepower Services and 8GE specifically 3 Covers a full 1-year term for procurement clarity 4 Fits production security environments where downtime carries direct cost