Cisco CON-SNTP-MAXSR102 SMARTnet 24x7x4 | ASR1002-HX 32G — CON-SNTP-MAXSR102

Keep critical routing services available with Cisco SMARTnet coverage for ASR1002-HX platforms. This service package is built for environments where WAN edge stability matters and downtime quickly affects users, sites, and application access. With 24x7x4 support and a 4-hour parts response, the service gives infrastructure teams a defined path to recovery when hardware incidents occur. Replacement support and exchange-based handling help reduce the operational burden of sourcing spares and coordinating emergency fixes during an outage. For organizations running production routing at the edge, this level of support is about more than convenience. It helps preserve service continuity, shortens recovery cycles, and supports the operational discipline expected in high-dependency networks. Cisco SMARTnet is especially valuable when the router sits on the path of business-critical traffic and every minute of disruption has a measurable cost. Ideal For Supporting Cisco ASR1002-HX routers at the WAN edge Maintaining uptime for branch and campus routing Covering production internet and MPLS handoff points Reducing recovery time for router hardware failures Why This Product 1 24x7x4 coverage versus limited-hours support 2 4-hour parts response versus slower replacement cycles 3 Exchange-based service versus self-managed spares 4 Cisco support for production WAN edge routing