Cisco CON-SNTP-EPA24GE0 SNTC 24x7 4HR ASR1000 2x40GE EPA | Support — CON-SNTP-EPA24GE0

When the edge carries business-critical traffic, support quality matters as much as hardware capability. Cisco Smart Net Total Care for the ASR1000 2x40GE EPA provides 24x7 access and a 4-hour response target, helping teams move quickly from incident to resolution. It is designed for environments where WAN availability, routing stability, and service continuity directly affect operations. This service is a practical choice for organizations that need more than generic coverage. It ties support to a specific Cisco platform component, which helps reduce ambiguity during escalation and simplifies entitlement management across the network stack. For procurement and operations teams, that means a clearer service model and fewer surprises when a critical edge module needs attention. Choose this contract when downtime at the routing layer is not acceptable. It gives infrastructure teams a vendor-backed support path for the ASR1000 2x40GE EPA, helping preserve uptime, protect user connectivity, and maintain confidence in the network edge. Ideal For Enterprise WAN edge deployments using Cisco ASR1000 platforms Production routing environments requiring around-the-clock support Network operations teams standardizing Cisco support contracts Critical edge modules that need defined response commitments Why This Product 1 Provides 24x7 support instead of limited-hours coverage 2 Includes a 4-hour response target for critical incidents 3 Covers the ASR1000 2x40GE EPA specifically 4 Helps standardize Cisco support across the network edge