Cisco CON-SNTP-B200M5A4 24x7x4 SNTC B200 M5 | Support Contract — CON-SNTP-B200M5A4

Protect critical compute with Cisco 24x7x4 Smart Net Total Care support for the UCS B200 M5 platform. This service is designed for teams that cannot afford long waits when a server issue threatens application availability, cluster health, or recovery objectives. With 24x7 coverage and a 4-hour response target, this contract gives operations teams a clear escalation path and procurement teams a support model that matches the value of the hardware it protects. That matters in dense virtualization, private cloud, and enterprise application environments where a single blade can carry meaningful workload concentration. Compared with lower-tier support, this level of coverage is built for faster engagement and less uncertainty. It helps reduce the operational cost of downtime, supports tighter maintenance planning, and keeps your Cisco server estate under a consistent vendor support umbrella. For infrastructure teams standardizing on UCS, it is the support tier that fits production workloads, not just lab systems. Ideal For Supporting Cisco UCS B200 M5 blades in production clusters Covering virtualization hosts running business-critical workloads Maintaining private cloud server infrastructure Standardizing support for enterprise UCS deployments Why This Product 1 Provides 24x7 coverage instead of business-hour-only support 2 Includes a 4-hour response target for faster incident handling 3 Supports Cisco UCS B200 M5 production server deployments 4 Matches the support tier expected for enterprise compute workloads