Cisco CON-SNTP-AIRAP38E 24x7x4 AP Support | Smart Net Total Care — CON-SNTP-AIRAP38E

Keep access point support aligned to the pace of enterprise operations. Cisco Smart Net Total Care for the AP3800E family provides 24x7x4 coverage with on-site parts and labor response, helping restore service quickly when hardware issues interrupt wireless access. This service is designed for organizations that depend on stable WLAN performance across offices, campuses, and distributed sites. Instead of waiting through standard business hours, you get a defined four-hour response window that supports faster recovery and tighter operational control. That matters when wireless access is tied to collaboration, mobility, and business-critical applications. For procurement teams, the value is straightforward: predictable support coverage, reduced exposure to extended outages, and a service level that matches the importance of the hardware it protects. For infrastructure teams, it means a clearer path to replacement and remediation when an access point fails. Cisco’s service model helps preserve uptime without forcing overbuying on spare inventory. Ideal For Campus WLAN support for AP3800E access point fleets Enterprise wireless coverage for offices requiring rapid hardware recovery Distributed site support where on-site response is required Procurement of support coverage for Cisco access point deployments Why This Product 1 4 hour response window versus standard business-hour support 2 On-site parts and labor coverage for faster restoration 3 Designed for AP3800E-class wireless access point deployments 4 Exchange-based service model for operational continuity