Cisco CON-SNTP-AIR3BK9C 24x7x4 SMARTnet | Wireless Support — CON-SNTP-AIR3BK9C

Keep wireless access available when an AP failure can affect users across an entire floor, branch, or building. Cisco SMARTnet 24x7x4 for the 802.11ac Wave 2 3x3:2SS indoor platform provides around-the-clock support with a 4-hour replacement objective, helping teams recover faster when access point hardware needs to be exchanged. This service is built for environments where wireless uptime matters and spare capacity is limited. Instead of waiting through standard replacement cycles, operations teams get a support model aligned to production WLAN demands. That can shorten outage windows, reduce pressure on local IT staff, and keep user connectivity more consistent across office, campus, and distributed deployments. For procurement and infrastructure leaders, the value is in predictable support coverage and faster restoration. A 1-year term fits annual maintenance planning, while the physical exchange structure supports organizations that want a clear path from failure to replacement. It is a practical choice for wireless networks that carry voice, collaboration, and business-critical application traffic. Ideal For Supporting enterprise WLANs in office and campus environments Maintaining wireless uptime for collaboration and voice traffic Replacing failed indoor access points in distributed branch networks Backing IT teams that need rapid hardware exchange coverage Why This Product 1 24x7x4 replacement is faster than standard depot or next-business-day support 2 Physical exchange coverage reduces wireless outage duration versus troubleshooting-only plans 3 1-year term aligns with annual support budgeting and refresh cycles 4 SMARTnet support is better suited for production WLANs than basic warranty coverage