Cisco CON-SNT-STSMC220 SNTC 8x5 NBD — Stealthwatch Management Support | SmartNet — CON-SNT-STSMC220

Sustain continuous threat detection and network telemetry by placing Cisco Stealthwatch management appliances on an 8x5 next-business-day Smart Net contract (CON-SNT-STSMC220). This coverage prioritizes expedited parts replacement and Cisco-managed escalation to reduce the window where visibility and analytics are impaired. Security operations centers and network teams benefit from vendor-backed diagnostics and vendor field dispatch that preserve correlation and incident response workflows. Compared with one-off repairs, an on-contract Smart Net approach shortens procurement cycles and avoids extended outages caused by logistics or third-party sourcing. The SKU is intended for direct procurement and integrates with Cisco support procedures for telemetry platforms. To ensure complete scope, map appliance serial numbers and software entitlements with Cisco or your reseller at time of order. This maintains continuity of detection, historical retention and compliance reporting while providing predictable support economics for security infrastructure. Ideal For Maintain SOC telemetry appliances in enterprise NOC/SOC facilities Ensure continuous network behavioral monitoring during peak hours Support regulated environments requiring short diagnostics windows Standardize security appliance lifecycle support across sites Why This Product 1 Maintain SOC uptime with vendor SLAs versus reactive third-party fixes 2 Get vendor diagnostics and parts replacement rather than local spares 3 Align support to business hours with 8x5 coverage versus 24x7 if not required 4 Map contract to appliance serials to avoid asset scope gaps common in generic plans