Cisco CON-SNT-EDUAP49K 8x5xNBD Support | .11ac Wave 2 Analytics AP — CON-SNT-EDUAP49K

Support matters when wireless access is part of daily instruction, testing, and campus operations. This Cisco service package provides 8x5 next-business-day coverage for a .11ac Wave 2 analytics access point, helping IT teams manage incidents without stretching internal resources. Designed for education environments, the service gives you a defined support window and a practical response model for hardware issues that affect classroom connectivity. When access points are central to student and staff productivity, next-business-day support helps keep recovery predictable and budget planning straightforward. This package is a strong fit for organizations that want dependable coverage without the cost of around-the-clock response. It supports the operational needs of wireless deployments where availability, repair coordination, and vendor-backed service are more valuable than ad hoc troubleshooting. Choose this support option to protect the lifecycle of your wireless investment and keep campus connectivity aligned with the demands of modern learning environments. Ideal For Supporting wireless access points in K-12 or higher education campuses Covering classroom and administrative Wi-Fi infrastructure Providing service coverage for analytics-enabled access point deployments Reducing downtime impact in budget-sensitive education networks Why This Product 1 Uses 8x5 coverage instead of 24x7 support 2 Prioritizes next-business-day response for cost control 3 Targets education wireless deployments 4 Fits analytics-enabled Wave 2 access points