Cisco CON-SNT-CT576250 8x5 NBD Wireless Controller Support | Cisco — CON-SNT-CT576250

Maintain support continuity for Cisco 5700 wireless controller environments with an 8x5 next-business-day service model. This coverage is built for teams that want defined response timing during business hours, helping reduce uncertainty when a controller issue affects wireless access, roaming, or network availability. For enterprise networks, the value is not just response speed. It is the ability to plan support around operational hours, align service costs with the asset lifecycle, and keep procurement straightforward. That makes this offering a practical fit for organizations that run standardized Cisco wireless infrastructure and need dependable service terms without paying for broader 24x7 coverage. When wireless infrastructure is central to user productivity, service gaps become expensive quickly. This support plan helps close that gap with a structured coverage window and next-business-day handling, giving IT teams a more controlled way to manage risk and preserve uptime across the controller estate. Ideal For Supporting Cisco wireless controller deployments in enterprise campuses Maintaining business-hour coverage for wireless access infrastructure Standardizing support terms across controller refresh projects Reducing downtime exposure for centralized wireless management platforms Why This Product 1 More predictable than break-fix support 2 Business-hour coverage for enterprise wireless teams 3 Next-business-day response for faster escalation 4 Better lifecycle fit than short-term ad hoc coverage