Cisco CON-SNT-CBRSUP8C — SNTC 8x5 NBD Support for 8x10GE Modules | SNTC, NBD — CON-SNT-CBRSUP8C

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SKU
CON-SNT-CBRSUP8C
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Keep aggregation and distribution uplinks available with vendor-backed Smart Net support configured for devices with 8 × 10 Gbps interfaces. This Cisco support entry provides 8x5 Next Business Day response and Smart Net support processes to accelerate hardware fault resolution and vendor dispatch during business hours. It is suited for environments where the majority of incidents can be addressed within standard operational windows while preserving spare-part logistics and RMA workflows under Cisco management. Purchase this service when you require focused coverage for high-throughput modules and prefer predictable, business-hour recovery SLAs. For contract length, activation, and asset validation, consult Cisco or an authorized partner to align service terms with your procurement and lifecycle plans. Ideal For Protect aggregation switches with multiple 10 Gbps uplinks Ensure predictable recovery for data center top-of-rack uplink modules Delegate hardware RMA management for multi-10GE boards Match procurement cycles for high-throughput interface modules Why This Product 1 Focused on 8 × 10GE interface hardware rather than generic port counts 2 Offers 8x5 NBD business-hour recovery versus 24x7 premium plans 3 Implements Cisco Smart Net process for standardized RMA workflows 4 Intended for uplink-critical equipment where daytime coverage is acceptable
  • Product Supported: Hardware with 8 × 10 Gbps interfaces
  • Provided Support: Cisco Smart Net / SNTC process
  • Service Type: SNTC-style support
  • Remote Onsite: 8x5 Next Business Day (NBD) response
  • Service Duration: Contact Cisco for term options
  • Service Location: Customer site
  • Service Description: Smart Net Total Care–style support with 8x5 NBD response for equipment featuring 8 × 10GE interfaces
  • Key Feature 1: SNTC-style support coverage
  • Key Feature 2: 8x5 Next Business Day response
  • Key Feature 3: Designed for equipment with 8 × 10GE interfaces
  • Key Feature 4: Vendor-managed RMA and dispatch flow
  • Key Feature 5: Business-hour operational SLA
  • Key Feature 6: Asset validation through Cisco support channels
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