Cisco CON-SNT-A9K48X1G ASR 9000 48-Port 10GE 1GE | Support, Enterprise — CON-SNT-A9K48X1G

Keep your ASR 9000 platform covered with Cisco support designed for network teams that need dependable service continuity, not ad hoc break-fix handling. This 8x5xNBD agreement provides business-hours access with next-business-day response, giving operations teams a clear support path when a platform issue affects routing performance or availability. For carrier-grade and enterprise backbone environments, the cost of delayed recovery can be significant. This service helps reduce uncertainty by pairing Cisco support processes with a defined response model, making it easier to plan maintenance, manage incidents, and align support coverage with operational expectations. The value of this contract is in predictable assistance for a critical routing platform. Instead of relying on limited vendor access or slower replacement cycles, teams get a structured support relationJTFp that fits environments where uptime, change control, and incident handling must stay disciplined. It is a practical fit for organizations that want to protect a high-value routing investment with service coverage that matches the platform’s role in the network. Ideal For Supporting an ASR 9000 routing platform in a production backbone network Covering business-hours incident handling for enterprise WAN infrastructure Extending vendor support for a critical network platform after deployment Standardizing maintenance coverage across routed service environments Why This Product 1 Next-business-day response for planned recovery workflows 2 Business-hours coverage for lower-cost support alignment 3 Cisco-backed service for ASR 9000 routing platforms 4 Structured contract coverage versus ad hoc break-fix support