Cisco CON-SNC-C9300XY4 Smart Net Total Care for Catalyst 9300 — CON-SNC-C9300XY4
Keep Catalyst 9300 access switches covered with Smart Net Total Care for 48-port mGig UPOE+ deployments. Get 8x7 support, next-day parts replacement, and OS software updates to reduce recovery time and protect high-density wired access infrastructure. Restore access-layer service faster with next-day parts replacement Support high-density endpoints using 48-port mGig UPOE+ coverage Reduce outage duration via 8x7 Cisco support availability Access OS software updates to keep the platform current Escalate issues through phone support from Cisco Protect installed Catalyst 9300 infrastructure with service coverage Shorten recovery time using parts-focused exchange support Match support to production networks that depend on powered access Key Features Service name: Smart Net Total Care - Extended Service Service response time: next day parts replacement Support channel: phone support Service main type: exchange Supported platform: Catalyst 9300 48-port mGig UPOE+ Manufacturer: Cisco Systems, Inc. Product type: service MPN: CON-SNC-C9300XY4 FAQ What support is included with this service? It includes phone support, next-day parts replacement, and OS software updates for the supported Catalyst 9300 platform. Is this service tied to a specific switch model? Yes. The supported product listed is Cisco Catalyst 9300 48-port mGig UPOE+. What is the response time? The service response time is specified as next day for parts replacement. Does this include hardware replacement support? Yes. The service description and support details indicate hardware replacement and exchange-based support.
- Service name: Smart Net Total Care - Extended Service
- Service response time: next day parts replacement
- Support channel: phone support
- Service main type: exchange
- Supported platform: Catalyst 9300 48-port mGig UPOE+
- Manufacturer: Cisco Systems, Inc.
- Product type: service
- MPN: CON-SNC-C9300XY4
- Pricing Type: Subscription
- Product Supported: Cisco Catalyst 9300 48-port mGig UPOE+
- Bundle Support: Hardware replacement and OS software updates
- Covered Period: Service term not specified
- Provided Support: Phone support
- Service Characteristic: Parts
- Service Type: Extended service
- Remote Onsite: Remote
- Duration Hours: 56 hours
- Service Duration: 8x7 next day
- Service Location: Remote
- Service Description: Smart Net Total Care extended service with next-day parts replacement and OS software updates
- Certification Vendor: Cisco
- Key Feature 1: Service name: Smart Net Total Care - Extended Service
- Key Feature 2: Service response time: next day parts replacement
- Key Feature 3: Support channel: phone support
- Key Feature 4: Service main type: exchange
- Key Feature 5: Supported platform: Catalyst 9300 48-port mGig UPOE+
- Key Feature 6: Manufacturer: Cisco Systems, Inc.
- Key Feature 7: Product type: service
- Key Feature 8: MPN: CON-SNC-C9300XY4
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