Cisco CON-ROB-C93L24 RMA Only 8x5xNBD Support | TAC Live Support — CON-ROB-C93L24

Protect network availability with Cisco RMA-only support built for organizations that cannot afford prolonged hardware outages. This service combines technical support with return material authorization coverage, helping IT teams move from failure to replacement with less friction and more predictability. For infrastructure leaders, the value is straightforward: when a device fails, the support model matters as much as the device itself. RMA-only coverage helps streamline the replacement process, while TAC live support provides access to Cisco technical assistance during the service window. That combination is especially important in environments where even a single failed component can affect users, customers, and revenue. The 8x5xNBD structure is well suited to business operations that run on standard support hours but still need next-business-day replacement handling. It gives procurement teams a defined support profile and helps operations teams plan around a known response model instead of absorbing uncertainty. Cisco Smart Net Total Care without RMA is referenced in the source data, but this listing is specifically positioned as RMA-only support. For teams managing critical infrastructure, that distinction matters: it is the replacement path and technical access that help keep the network stable when issues arise. Ideal For Support Cisco network hardware that requires next-business-day replacement handling Maintain business-hour coverage for production network environments Reduce outage duration when a covered component fails Provide structured support for procurement-managed Cisco service contracts Why This Product 1 Includes TAC live support for technical assistance 2 RMA-only model focuses on replacement handling 3 8x5xNBD coverage supports business-hour operations 4 Cisco service structure suited to production network environments