Cisco CON-RO4-MR55HW RMA Only 24x7x4 Support | Enterprise Service — CON-RO4-MR55HW

Keep wireless infrastructure moving with Cisco RMA-only 24x7x4 support for the MR55HW. This service is designed for environments where a failed device cannot wait for standard business-hour handling. With 24x7 coverage and a four-hour response target, it gives operations teams a clear path to replacement when availability matters most. RMA-only coverage is especially valuable when the hardware sits in a location that supports users, scanners, mobile workflows, or other always-on endpoints. Instead of absorbing the delay and uncertainty of ad hoc replacement planning, the organization gets a defined service model tied to the supported asset. That reduces recovery time and helps protect the business processes that depend on the device. For procurement teams, this service also makes lifecycle planning cleaner. The support scope is explicit, the response window is defined, and the service is aligned to Cisco infrastructure expectations. It is a practical fit for organizations that value fast recovery over broad, generalized support and want to keep critical wireless assets covered with a service level that matches their operational risk. Ideal For Supporting a Cisco MR55HW in a 24/7 enterprise wireless deployment Reducing recovery time after a hardware failure in a production network Maintaining service continuity for user access and mobile workflows Adding replacement coverage to a mission-critical access point deployment Why This Product 1 Four-hour response target instead of next-business-day coverage 2 24/7 replacement support instead of business-hour service 3 RMA-only workflow instead of broader advisory support 4 Cisco asset-specific coverage instead of generic service plans