Cisco CON-PSUT-CW9164IB 8x5xNBD Support for Catalyst 9164I AP | Enterprise — CON-PSUT-CW9164IB

Keep critical wireless access covered with Cisco partner support for the Catalyst 9164I AP. This 8x5xNBD service is built for teams that need predictable response windows and next-business-day exchange handling when an access point fails. For campus, branch, and distributed enterprise networks, that means less time waiting on replacement logistics and more time keeping users connected. The value here is operational certainty. Instead of treating AP failure as an open-ended outage, this support offering gives infrastructure teams a defined service path aligned to business hours and rapid exchange. That matters most in environments where Wi-Fi is tied to voice, collaboration, handheld workflows, and guest access. Because this service is tied to a specific Cisco access point model, it is suited to organizations standardizing on the Catalyst wireless platform and looking to protect the installed base with vendor-backed coverage. It helps procurement teams justify the premium by reducing downtime risk and simplifying support ownerJTFp across the network lifecycle. Ideal For Campus WLAN support for Cisco Catalyst 9164I access points Branch office wireless coverage where next-business-day exchange matters Enterprise network standardization around vendor-backed AP support Procurement of lifecycle protection for deployed wireless infrastructure Why This Product 1 Defined 8x5xNBD coverage instead of ad hoc break-fix response 2 Next-business-day exchange helps shorten AP recovery time 3 Vendor-aligned support fits Cisco Catalyst wireless environments 4 Built for enterprise WLAN continuity, not generic hardware coverage