Cisco CON-PSRN-CTSSX80 1-Year SX80 Codec Support | 8x5xNBD — CON-PSRN-CTSSX80

Keep Cisco SX80 codec environments covered with a 1-year partner support service designed for fast recovery and controlled service logistics. This extended service includes parts replacement, depot exchange handling, and 8x5xNext Business Day coverage, giving teams a clear path to restore video infrastructure when hardware issues arise. For collaboration platforms, response time matters. A 1-hour phone response for Severity Level 1 incidents helps accelerate escalation when the room system is down and executive meetings are waiting. Depot-based exchange support also reduces the burden on internal teams by streamlining the replacement process instead of relying on ad hoc repair workflows. This service is a strong fit for organizations that depend on Cisco SX80 codec performance in conference rooms, executive spaces, and remote collaboration hubs. It adds the support structure that justifies the investment in a premium video endpoint by protecting availability and reducing operational disruption. Ideal For Supporting Cisco SX80 codec deployments in conference rooms Maintaining executive telepresence availability during business hours Replacing failed parts through depot exchange workflows Reducing downtime for collaboration endpoints in enterprise environments Why This Product 1 Depot exchange reduces repair complexity versus standard return-only support 2 1-hour Severity Level 1 response supports faster escalation 3 8x5xNext Business Day coverage fits business-hour collaboration use 4 Parts replacement helps restore room systems without extended downtime