Cisco CON-OSP-WSC384TS 24x7x4 Support for Catalyst 3850 24 Port | Enterprise — CON-OSP-WSC384TS

Keep access switching covered around the clock with Cisco support for the Catalyst 3850 24-port platform. This service is built for environments where network interruption affects users, applications, and operations immediately. With 24x7x4 coverage and after-hours response, it helps reduce the time between fault detection and restoration, which is exactly where enterprise support earns its value. For infrastructure teams, the difference is not just response speed. It is the confidence that a critical access switch has a defined support path when issues occur outside normal business hours. That matters in campuses, branch sites, and distributed environments where a single switch can affect a large number of endpoints. This support offering is a practical fit for organizations that treat network availability as a business requirement, not a convenience. It helps align service levels with operational risk, supports faster troubleshooting, and gives procurement a clear reason to choose a higher-tier support plan over lower-cost coverage that may not match uptime expectations. Ideal For Campus access switching that must stay available after hours Branch network support for a single critical Catalyst switch Operations teams needing defined escalation for outages Procurement of premium support for Cisco access-layer hardware Why This Product 1 Provides 24x7x4 coverage instead of standard business-hours support 2 Adds after-hours response for faster incident handling 3 Targets the Cisco Catalyst 3850 24-port platform 4 Fits environments where switch downtime affects many users