Cisco CON-OSP-WSC248TS Catalyst 24x7x4 Onsite Support | Enterprise — CON-OSP-WSC248TS

Protect Catalyst switching environments with 24x7x4 onsite support designed for operations where network interruption is not acceptable. Around-the-clock coverage and a four-hour onsite response target help shorten the path from incident to restoration, especially in facilities where switching is foundational to user access, application delivery, and inter-site connectivity. This service fits enterprise networks that justify premium response because the cost of delay is higher than the cost of coverage. It is especially relevant for core, distribution, and high-dependency access layers where rapid field action can prevent a localized fault from becoming a broader outage. For procurement teams, it provides a clear service tier aligned to business-critical infrastructure. For operations teams, it adds a predictable escalation path backed by Cisco support. Ideal For Supporting Catalyst switches in a core or distribution network role Covering campus access switching where downtime affects many users Protecting network infrastructure in facilities requiring 24x7 operations Reducing recovery time for switch failures that impact application availability Why This Product 1 24x7 coverage for always-on network operations 2 Four-hour onsite response for faster restoration 3 Better fit for core and distribution switching than business-hour plans 4 Cisco-backed service for enterprise Catalyst environments