Cisco CON-OSP-SFI64108 SNTC 24x7x4 OS UCS | Support Services — CON-OSP-SFI64108

Support UCS server infrastructure with Cisco Smart Net Total Care coverage designed for environments where response time matters. This 24x7x4 service provides around-the-clock support access and a 4-hour response target, helping IT teams address incidents quickly and keep server platforms available for business-critical workloads. For procurement and operations teams, the value is straightforward: predictable support coverage for a defined term. A 1-year service window makes it easier to align support spend with refresh cycles, budget planning, or annual maintenance reviews, while still preserving access to Cisco-backed assistance when issues arise. This service is a strong fit for organizations that depend on UCS systems for core applications, virtualization, or shared infrastructure. It helps reduce the risk of extended downtime and gives teams a clear support path for hardware-related incidents. Compared with lower-tier coverage, the 24x7x4 model is built for sites where faster response is worth the premium. Ideal For Supporting UCS servers running business-critical applications Covering virtualization hosts that require fast incident response Maintaining support for data center server infrastructure on an annual cycle Reducing downtime risk for shared compute platforms Why This Product 1 24x7x4 coverage is suited to always-on server operations 2 1-year term aligns with annual budget and refresh planning 3 Cisco-backed support reduces risk versus generic third-party coverage 4 Fast response helps protect shared compute and virtualization platforms