Cisco CON-OSP-HX20M5SX SNTC 24x7x4OS | UCS C220 M5 Support — CON-OSP-HX20M5SX

Protect UCS C220 M5 server investments with Cisco Smart Net Total Care 24x7x4OS coverage. This service is designed for teams running production compute where hardware issues can quickly affect application availability, maintenance windows, and operational commitments. The value of this coverage is speed and predictability. With 24x7 support and 4-hour onsite response, infrastructure teams have a clearer path to restoration when a server issue interrupts service. That matters in dense rack environments where each node carries meaningful workload density and replacement timing affects more than a single machine. This support model is a strong fit for organizations that standardize on Cisco UCS and want to preserve uptime across multi-year refresh cycles. It helps reduce the risk of extended outages, supports disciplined operations, and keeps the server platform aligned with enterprise service expectations. For procurement teams, it adds a measurable layer of protection to the hardware investment without changing the underlying architecture. Ideal For Supporting rack-mounted UCS servers in production data centers Maintaining service coverage for virtualization host infrastructure Protecting compute nodes running business-critical applications Standardizing support for Cisco UCS server refresh programs Why This Product 1 24x7 support versus standard business-hours coverage 2 4-hour onsite response for faster hardware recovery 3 Server-specific coverage for UCS C220 M5 platforms 4 Better fit for production workloads than basic warranty support