Cisco CON-OSP-ASR9201Z ASR920 12GE Support | 24x7 On-Site Enterprise — CON-OSP-ASR9201Z

Keep Cisco ASR 920 Series 12GE environments moving with on-site support designed for operational continuity. This service combines 24x7 availability with next-business-day response, giving network teams a faster path to parts replacement and repair when access infrastructure is under pressure. For edge and aggregation deployments, time matters. A failed router can interrupt branch connectivity, delay critical transactions, and create downstream service tickets across the business. On-site coverage reduces the gap between diagnosis and physical remediation, which is exactly where premium support earns its place. This plan is a strong fit for organizations that run Cisco ASR 920 platforms in production and need predictable maintenance coverage rather than ad hoc break-fix handling. It supports tighter service-level expectations, simplifies escalation, and helps preserve uptime across distributed network footprints where every hour of delay has a cost. Ideal For Supporting Cisco ASR 920 access routers in branch and edge network deployments Maintaining uptime for distributed sites that require on-site hardware remediation Covering production routing infrastructure with predictable maintenance service Reducing recovery time for organizations that depend on next-business-day parts and repair Why This Product 1 Adds on-site remediation instead of remote-only support 2 Includes next-business-day parts replacement and repair 3 Covers parts and labor for clearer maintenance planning 4 Fits production routing environments that need predictable response