Cisco CON-NCDTS-FMC1700K 8x5XNBD Support — Cisco Secure Firewall 1.4 | FMC, Support — CON-NCDTS-FMC1700K
Keep perimeter and segmentation controls available during business hours with vendor-backed 8x5 Next Business Day support for Cisco Secure Firewall 1.4. This subscription pairs telephone and online technical assistance with official software updates and coordinated hardware RMA handling to shorten incident resolution. Designed for enterprise infrastructure teams running FMC-managed deployments, the offering prioritizes predictable response SLAs and vendor-validated fixes so you can focus on policy, not postmortems. Select this support tier when you need cost-effective coverage that preserves operating continuity during standard business windows and delivers documented vendor troubleshooting and patching for the FMC 1700-class appliances. Ideal For Support FMC-managed firewall clusters in regional data centers during business hours Maintain regulatory segmentation in financial services deployments with vendor-backed fixes Provide coverage for production inspection points where 24x7 support is not required Extend OEM warranty/maintenance for FMC 1700-series appliances during year-based renewals Why This Product 1 Choose 8x5XNBD for cost-effective business-hours coverage versus 24x7 plans 2 Includes official Secure Firewall 1.4 updates, unlike community support options 3 Provides RMA coordination for FMC 1700-series hardware for predictable repairs 4 Backs cases with Cisco TAC escalation and vendor case tracking
- Product Supported: Cisco Secure Firewall (FMC-managed) 1.4
- Support Hours: Business hours (8x5)
- Covered Period: 8x5 Next Business Day
- Provided Support: Telephone & online technical support; software updates; RMA coordination
- Key Feature 1: 8x5 Next Business Day response
- Key Feature 2: Vendor telephone and online technical support
- Key Feature 3: Official software updates for Secure Firewall 1.4
- Key Feature 4: RMA coordination for FMC 1700-series hardware
- Key Feature 5: Cisco TAC escalation and case tracking
- Key Feature 6: Subscription tied to MPN CON-NCDTS-FMC1700K
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