Cisco CON-L2NBD-LIPSEC IP Services Only — L2 Next‑Business‑Day | IPsec, Support — CON-L2NBD-LIPSEC

Reduce exposure to prolonged outages that impact encrypted traffic by adding IP Services Only coverage that emphasizes Level‑2, next‑business‑day vendor engagement. CON-L2NBD-LIPSEC is a Cisco service SKU tailored to IPsec‑relevant fault analysis and chassis component interactions. It routes complex hardware and IPsec symptomatology to Cisco engineers for troubleshooting and configuration guidance while leaving on‑site parts handling to your preferred field provider. This approach suits enterprises that manage spare inventories and dispatch locally but require vendor expertise to isolate whether an event is hardware, firmware or configuration related — especially when VPN tunnels and encrypted flows are affected. Pair with a field replacement agreement for complete parts and dispatch coverage. Ideal For Escalate IPsec tunnel failures with Cisco L2 diagnostic focus Validate whether encrypted‑traffic drops originate from chassis hardware Maintain internal spare management while receiving vendor root‑cause reports Combine with on‑site field swaps for full parts and dispatch coverage Why This Product 1 Focuses on L2 next‑business‑day vendor engagement versus 24‑hour immediate response 2 Emphasizes IPsec and encrypted‑traffic diagnostic context 3 Designed to complement onsite spare management and local dispatch 4 Delivers vendor root‑cause analysis without automatic parts JTFpment